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Privacy Policy

Reach Immigration Privacy Policy

This privacy policy explains how Reach Immigration or ‘we’ use any personal information we collect about you when you use this website.

Topics:

  • What information do we collect about you?
  • Why we need your data
  • How long will we store your data?
  • Marketing
  • Access to your information and correction
  • Cookies
  • Other websites
  • Changes to our privacy policy
  • How to contact us

What information do we collect about you?

We collect information about you when you fill in a contact form or email us directly. We also collect information when you provide feedback. Website usage information is collected using cookies.

The information we collect about you may include; your name, email address, address, phone number, nationality, IP address, location, job title, sex, age, your chosen internet browser and service provider, and device plus any information you supply voluntarily.

If you call Reach Immigration office your call may be recorded for training and monitoring purposes. Reach Immigration policy states that all call recordings are stored securely for 30 days and then deleted, however, if a call is needed for further analysis it may be saved and stored securely for longer than 30 days.

If you email anyone at Reach Immigration your email will be stored securely on our chosen email provider which is Gmail and may be shared within Reach Immigration team unless you have stated that the email is confidential. You can read Gmail’s privacy policy here: https://policies.google.com/privacy. Note, everyone who works at Reach Immigration has an email address ending in @reachimmigration.com for your security, never email someone at Reach Immigration if they do not have this email alias.

If you have opted in to receive email updates from Reach Immigration we distribute all our emails through Mail Chimp, you can read their privacy policy here: https://mailchimp.com/legal/privacy/

Why we need your data

We collect information about you to; fulfill your request e.g. if you fill out a ‘Request a callback, Book appointment or Free assessment’ form we use this information to contact you directly, Reply to your inquiry. Also if you agree to email you about other services and information we think may be of interest to you. We may use your contact information to advertise our service to you on third-party websites such as Facebook, Twitter and Mailchimp. We may also contact you directly to follow up on the service we provide. We use your information collected from the website to personalise your repeat visits to our website.

We will take cautionary measures to ensure we do not collect any personal data from you we do not need in order to provide and oversee the above services to you.

How long will we store your data?

If Reach Immigration provides any paid for services to you, we will keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.

Marketing

We would like to send you updates and information about our services which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes please click here.

What are your rights?

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address.

Email: [email protected]

Address: 3rd floor, 14 King Faisal Bin AbdelAziz St - Umm Uthayna - Amman - Jordan.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser to not accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 2nd July 2019.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

Email: [email protected]

Address: 3rd floor, 14 King Faisal Bin AbdelAziz St - Umm Uthayna - Amman - Jordan.